Find quick answers to common questions and troubleshooting steps for the ClassMate app.
Frequently Asked Questions
Does ClassMate require an internet connection?
No! ClassMate is built with an offline-first architecture. All your schedules, courses, tasks, and settings are stored locally on your device. You can use all core features without Wi-Fi or cellular data.
Do I need to create an account?
No account or registration is required. You can start using ClassMate immediately after installing it. Your student data is completely private to you.
Is ClassMate free to use?
Yes, ClassMate is free to download and use. It includes minimal, non-intrusive banner advertisements to support ongoing development.
Troubleshooting Common Issues
Why am I not receiving class or task notifications?
- Ensure the Class & Task Reminders toggle in ClassMate Settings is turned ON.
- Open your device's System Settings › Apps › ClassMate › Notifications and verify notifications are permitted.
- Check battery saver settings: Ensure ClassMate is set to Unrestricted background battery usage so alarms can fire while the screen is locked.
Can I edit a class or task after creating it?
Yes. Tap on any course card in the Schedule tab, or tap on any task card in the Tasks tab to open its detail modal and select the edit icon.